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Tell you who they are, why
they're approaching you and what products they are selling.
Explain how to return a product
or cancel an order.
Respect your privacy by calling
at times that best suit your convenience and wishes.
Respect your right to end
a sales call.
When you make a purchase,
you can count on DSA's member company salespeople to provide
you with:
Accurate and truthful information
on the price, quality, performance, quantity and availability
of their products or services.
A written receipt in clear
language.
Their own name and address
and/or the name and address of the company represented.
A complete description of
any warranty or guarantee, limited or full.
Should you find any problems
please use our how to complain guide
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